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Dartford Customer Service & Admin

ReceptionistGP Practice

The Wellcome Practice
Dartford West Health Centre Tower Road Dartford Kent DA1 2HA, DA1 2HA 12.71 per hour
Posted 6 September 2026 Closing date 18 September 2026
Dartford Rail Station (0.5 miles, direct) Woolwich Arsenal DLR Station (6.7 miles, direct) Community Hospital (13.2 miles, direct)

The Wellcome Practice
Dartford West Health Centre, Tower Road, Dartford DA1 2HA
Salary: £12.71 per hour

Working Pattern: 31.5 hours per week split between 2 receptionists

Between: Monday – Friday 8am – 1:15pm & 1:15pm – 6:30pm

Closing Date: 21st August 2026

Job Summary:

The Wellcome Practice is looking for 2 enthusiastic Receptionists with excellent interpersonal, customer service and organisational skills to join our reception team.

Main duties of the role:
Applicants will need to work both on a busy reception desk dealing with patients over the telephone and face to face, booking and cancelling appointments, guiding patients to use the online consultation tool and also work at the back of reception performing administration tasks, dealing with prescription requests and assisting the triaging doctor with online consultations.
Previous reception and/or customer service skills and knowledge of Emis Web are desirable, but full training will be given.

Overview of our organisation:
The Wellcome Practice is a total triage practice and has a patient list size of approx. 10,900 patients.
We are a busy GP Practice, with a fun and energetic team.
NHS Pension Scheme available.


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