Administration OfficerNHS

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Gateshead, NE8 4YL Permanent £25,760 to £27,476

Posted 20 August 2026 Closing date 3 September 2026

Dunston Rail Station (1.1 miles away) Gateshead (Tyne and Wear Metro Station) (1.2 miles away) Interchange (1.2 miles away)

Job summary

Applications are invited from suitably qualified and experienced administration candidates to join our busy administration team.We currently have a Full Time 37.5hr Band 3 Administration Officer vacancy with the Single Point of Access (SPA) team based at Bensham Hospital, Fontwell Drive, Gateshead NE8 4YL.

This is a very busy service and the successful post holder will be a member of the admin team to support the multi-disciplinary clinical team to provide a comprehensive, high quality administrative service at all times. You will undertake a variety of admin duties as assigned by the Clinical Team Manager/Administration Team Lead/Clinical Leads.

Main duties of the job

Candidate will be responsible for assisting with all administrative functions and must have demonstrable recent 12 month experience including, but not limited, to the following: (see job description for further information):

Experience working in a customer/patient focused environment
Administrative/Secretarial experience
General administrative duties
Fast, accurate typing/keyboard skills
Typing and formatting letters and reports
Minute taking experience
Diary Management
Ability to be self-directed, motivated and be able to contribute positively within a team
Ability to change tasks at short notice
Reliable and punctual
The post holder will be expected to demonstrate flexibility in the role
The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role
You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.

The post holder must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone. Candidates must be adaptable, work well as a team and provide a positive patient experience which are essential skills for the role of Administration Officer.

Job description

Please find attached job description for full details.

Advertising date : 20th August 2026

Closing date : 3rd September2026

We welcome your application.

Please note - this vacancy may close early once a suitable number of applications are received.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Apply / view full listing →