Children's AdministratorNHS

Job summary

This role is within the Children's Services Administration Team providing comprehensive support across the paediatric nurse led and therapy services in the community.

Post 1 - 37.5 hours

Post 2 - 23 hours

The ideal candidate will have a high degree of administration experience, excellent communication skills and be proficient with a wide variety of computer packages.

Knowledge of Patient Centre, (record and clinic management, referrals, appointments and waiting lists in line with 18-week RTT principles), would be an advantage as would Medisec and the ability to type and format complex reports accurately and to tight deadlines.

There is a high level of contact with external service users therefore good interpersonal skills are a must. Strong organisational skills and accuracy to detail are required as is the ability to flexibly manage and prioritise a full and varied workload.

Main duties of the job

• Be responsible for ensuring that all administrative processes are carried out in a timely and accurate manner to assist with the smooth delivery of service.
• Manage referrals received and waiting lists for all services using Trust Systems and processes.
• Be responsible for managing the patient appointment booking line within the service booking and amending and issuing clinic appointments for children as required using the Trust system.
• Have an understanding of 18 week RTT principles and adhere to these when booking patients.
• Maximise use of clinic slots to ensure an effective and efficient service is provided
• Liaise with parents, clinicians and third parties to arrange appointments as required within service targets.
• Liaise with General Practitioners, school settings and other health professionals with regard to appointments and patient enquiries.
• Ensure that patient letters/report/minutes are typed and distributed within Trust time scales.
• Develop and maintain effective relationships with patients, carers, clinicians, medical staff and other admin and clerical colleagues.
• Contribute to the development of Admin and Clerical services.

Job description

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.