Receptionist/AdministratorNHS

Job summary

Oakfields Health Group

We are looking to recruit to the following position(s):

Receptionist Administrator Full Time or Part time posts

Salary depending on experience

This is an excellent opportunity, to join an expanding team, at dynamic and forward thinking semi-rural practices, based in excellent purpose-built premises. Easy access to both practices from Newcastle and Durham. Both practices are based in the Derwentside locality of County Durham. They are situated on main bus routes and free parking is available.

Main duties of the job

About you:

Receptionist Administrator post:

• Provide a welcoming point of contact for all patients & visitors to the practice ensuring that each individual accesses the services or information appropriate to their needs.
• Provide efficient clerical and administrative support to all members of the practice team and attached community staff.
• Operate and maintain essential practice administrative systems and procedures, maintaining strict confidentiality and data protection
• Control all patient files and related admin to required quality standards and in line with information governance, GDPR and DPA regulations.
• Maintain accurate records.
• Excellent customer service skills, good telephone manner and strict confidentiality are essential.
• Experience of working in a GP Practice / Health Care setting preferred.
• Must be able to travel independently between both practices.

Job description

To provide a welcoming point of contact for all patients & visitors to the practice ensuring that each individual accesses the services or information appropriate to their needs.

To provide efficient clerical and administrative support to all members of the practice team and attached community staff.

To operate and maintain essential practice administrative systems and procedures (see attached Job Description)

About us

About us:

• Oakfields Health Group operates from 2 surgery premises: Oakfields Health Centre & Dipton Surgery.
• Growing list size of circa 7,600 patients
• Core opening hours 8.00am-6.30pm, Monday to Friday.
• Currently 5 GPs, 2 Nurse Practitioners, 3 Practice Nurses & 2 HCAs
• Reception/admin/secretarial team across the 2 sites comprises 11 staff & 2 Service Managers.
• Excellent Dispensing service at Oakfields Health Centre
• Paper-light SystmOne practice
• Consistently high patient satisfaction