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Stoke-on-Trent Customer Service & Admin

Research AdministratorNHS

Stoke on Trent, ST6 7AG Fixed-Term £25,760 to £27,476
Posted 21 October 2026 Closing date 4 November 2026
Checked 23 hours ago · still listed on NHS Jobs Closes in 10 days · 4 Nov 2026
Longport Rail Station (1.5 miles, direct) Cheddleton (Churnet Valley Railway) (6.8 miles, direct) Bus Station Alighting Only (7.4 miles, direct)

Job summary

This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

We are seeking an enthusiastic and organised individual to work within our friendly and supportive research team. Our team provides research opportunities across a broad variety of specialities including mental health, physical health and vaccines. This post is an important and valued position that helps the research delivery team ensure safe and accurate conduct of research within the Trust. You will be based at our research site at Haywood Hospital, Stoke on Trent (with a temporary starting base of Cheadle Hospital due to current building works at Haywood hospital). You will also be required to travel to our other research sites across the geography of the Trust.

Main duties of the job

You will support a variety of studies, with interesting changeable duties each day involving IT use, data handling, creation of research study packs for patients, clinic planning support and more. The role requires effective communication with colleagues, keeping to deadlines and respecting the confidentiality of information. You should be able to prioritise your workload and work on your own initiative. Due to the regular introduction of new research studies the work is varied, making the role very engaging and rewarding. You will be working within an established admin team, alongside Research Nurses, Clinical Research Practitioners and Data Managers, providing a high-quality research service.

Job description

Duties will be varied dependent of each individual research study needs, meaning every day is different and interesting. These research study duties can include activity tracking, data inputting, clinic preparation support and research documentation maintenance.

Alongside supporting the studies, you will be responsible for a range of administrative duties, including organising meetings both in person and online, taking and distributing minutes, procurement activities, rota management, and handling email and telephone correspondence with internal and external staff members, as well as service users. Therefore, you should have previous administrative experience and possess strong organisational and communication skills.

About us

Midlands Partnership NHS Foundation Trust is an award winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.

We pride ourselves on the services provided to support with the well-being of all of our employees both physically and mentally and offer counselling support and lifestyle information. Opportunities for flexible working are also available depending on the role.

We encourage career development provided by in house training programs and coaching support.

Demonstrating our strong commitment to equality, diversity and inclusion, and in context of our objective aligned to the growth of diversity across the workforce; we are particularly seeking applications from individuals who may be from under-represented groups, such as black, Asian or other ethnic groups, individuals with a disability, or LGBTQ+ individuals who meet the specific criteria.

We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.

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