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Stoke-on-Trent Customer Service & Admin

Business Support DeputyNHS

Stoke on Trent, ST6 7AG Permanent £28,392 to £39,043
Posted 21 October 2026 Closing date 4 November 2026
Checked 23 hours ago · still listed on NHS Jobs Closes in 10 days · 4 Nov 2026
Longport Rail Station (1.5 miles, direct) Cheddleton (Churnet Valley Railway) (6.8 miles, direct) Bus Station Alighting Only (7.4 miles, direct)

Job summary

This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

We are looking for a dynamic and highly skilled person to take up the full time role as Business Support Deputy. The post-holder will provide effective and efficient administration support to the Business Support Manager and other Senior Leads as required.

Main duties of the job

Directly support the Business Support Manager and will deliver a comprehensive administration service, including arranging and co-ordinating conferences, workshops and meetings as necessary including supporting and coordinating the administrative support for all courses/study days as indicated within the PaMO education workstreams

To be responsible for the data quality through the management of administrative systems and assisting in the collection of sometimes complex data to support the evaluation of services both

quantitative and qualitative.

Contribute to business planning and strategy development and assist the Business Support Manager and Senior Managers in planning and implementing operational initiatives in line with the department strategy.

Provision of project support to key service improvement and projects within the Pharmacy and Medicines Optimisation Department, producing appropriate project documentation and data when appropriate.

Job description

  • Providing and co-ordinating an effective, efficient and highquality administrative, communication and business support service that is responsive to the needs of the service.
  • Manage and develop the implementation of effective office systems, control processes, compliance management and risk management arrangements.
  • PA to Deputy Director of Pharmacy
  • Line management of a business support staff
  • Deputising for the Business Support Manager
  • Day to day general administrative duties, project work anddissemination of information for the Pharmacy and Medicines Optimisation Service.

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

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