Apprentice Medical Receptionist/AdministratorNHS

Job summary

We are looking for an apprentice receptionist/administrator to join our friendly practice on a permanent basis. You will work as part of the Kings Medical team - made up of two GP partners, a salaried GP, the nursing team comprising of 2 practice nurses, HCA and GPA and Administerial Staff. We are a medical training practice and you will also work alongside various grades of Registrars, FY2 Doctors and medical students.

Alongside working in practice you will complete a business administration level 3 apprenticeship programme, that is online. You are allocated 1 day per week for study this includes the online learning elements and self study that is required for the course.

Main duties of the job

To provide high quality reception and administrative services for the GP's to ensure efficiency in patient care

Deal with telephone and face to face enquires from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate

Producing reports for solicitors/insurance companies/other outside agencies

Scanning and coding of letters

Referrals using NHS e-referrals and email

Registration of new patients

Calling for patients for review who have a chronic disease

Take responsibility for own development, learning and performance

Job description

To provide high quality reception and administrative services for the GP's to ensure efficiency in patient care

Deal with telephone and face to face enquires from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate

Producing reports for solicitors/insurance companies/other outside agencies

Scanning and coding of letters

Referrals using NHS e-referrals and email

Registration of new patients

Producing reports for patinets who require chronic disease monitoring and calling them in for review

Any other duties that within capabilities as delegated by practice manager or GP

About us

Kings Medical Practice is a small, friendly practice with a list size of approx. 6.700 patients, based in North Ormesby in Middlesbrough

About us CQC rating - Good

2 GP partners 1 Salaried GP 2 Practice Nurses 1 HCA 1 GPA Teaching and Training practice for medical students through to GP registrars

Full complement of reception and administrative team members