Ward HostessNHS

Job summary

An excellent opportunity has arisen for an enthusiastic, self-motivated and committed individual to influence and contribute as part of the award winning Catering Services at University Hospital North Durham. The successful applicant will be working at kitchen level for the provision of beverages and meal services to patients within University Hospital North Durham. Successful applicants will be expected to display their ability to operate in a very bust environment whilst maintaining excellent levels of customer service and the ability to ensure that all patients are receiving good nutritional food.

The successful applicant will have :

Previous catering experience in a fast paced environment

Sound knowledge of food hygiene regulations

Demonstrate a can do attitude

Excellent communication and customer care skills

Level 2 Certificate in Food Hygiene

Main duties of the job

To work under the direction of the Food Services Manager in the preparatio of nutritious and appetizing meals for all patients, to the highest possible standards nutritional, temperature, quality, presentation, hygiene and safety

To be involved in the electronic patient meal ordering

Ensure high standards of food service, reheating of food and ensuring quality control process throughout.

To ensure temperature monitoring and recording of all reheating of food in accordance with standards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points(HACCP)

Assist with receipt, quality assurance and stock control of goods received from the Central Production Unit (CPU). Correct storage and security of goods, adhering to stock rotation practices in accordance with kitchen HACCP.

Assist in Hygiene Audits and Cleaning Schedules inspections for your area of work is completed weekly, liaising with the Food Service Supervisors to ensure that any remedial work is carried out.

To assist in the general cleaning of crockery and kitchen utensils using the dishwashing machine and by hand when required.

Job description

To support and assist the Food Services Supervisor and Food Service Manager in the provision of a highly professional catering service at University Hospital North Durham and to ensure that high quality standards are met at all times

To follow the policies and procedures laid down by the catering services in the day to day operational management of food service and to ensure a high quality and cost effective service

To ensure that food safety and allergen regulations are adhered to at all times.

Provide and maintain a highly customer focused service to all users

Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient catering.

Work in a safe manner so that no other persons are put at risk whilst completing the required duties.

Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.

Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.

About us

SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is separate legal body to CDDFT.

SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

• A Competitive salary
• Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
• Night Shift Working Allowances (where appropriate)
• Bank Holiday Working Allowances (where appropriate)

Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only

Eligibility for sponsorship will be assessed in line with current Home Office guidance.

This is a legal and regulatory requirement, and we cannot proceed with sponsorship until UKVI has completed the approval process.

We regret any inconvenience this causes. Our decision is based solely on our current regulatory position and is not related to your suitability for the role or any personal characteristic.

Please note that we may close any vacancy early once a sufficient number of applications have been received.