Social PrescriberNHS

Job summary

Make a Real Difference in Your Community

Are you passionate about helping people improve their health, wellbeing, and quality of life? Do you thrive on building relationships and connecting people with the right support at the right time?

We are looking for a compassionate, motivated, and proactive Social Prescriber to join our Primary Care Network (PCN) team. This is an exciting opportunity to work at the heart of primary care, empowering individuals to overcome challenges and take positive steps towards healthier, happier lives.

As a Social Prescriber, you will work closely with patients, GP practices, community organisations, and healthcare professionals to address the non-medical factors affecting people's wellbeing. No two days are the same, and you'll have the chance to make a meaningful impact on the lives of the people you support.

Main duties of the job

The Role

You will provide personalised, non-clinical support to patients whose health and wellbeing may be affected by issues such as:

• Social isolation and loneliness
• Housing and financial concerns
• Employment and education needs
• Carer support requirements
• Lifestyle and wellbeing challenges
• Access to community services and activities

Using a person-centred approach, you'll help individuals identify what matters most to them, set achievable goals, and connect with local services and resources that can help them thrive.

Job description

What You'll Be Doing

Supporting Patients

Deliver one-to-one support predominantly via telephone with some face to face appointments.

• Build trusted relationships with patients, listening to their needs and helping them identify solutions.
• Support individuals to develop confidence, resilience, and greater control over their health and wellbeing.
• Facilitate goal setting and create personalised action plans.
• Deliver community-based drop-in sessions and outreach support.

Working as Part of a Multidisciplinary Team

• Receive referrals from GPs, Nurses, Pharmacists, Care Coordinators, and other healthcare professionals.
• Manage and prioritise your own caseload effectively.
• Work collaboratively with practice teams and local organisations to achieve the best outcomes for patients.
• Recognise and escalate safeguarding or wellbeing concerns appropriately.

Community Partnership Working

• Develop strong links with community groups, charities, voluntary organisations, and statutory services.
• Promote local activities, services, and support networks.
• Help strengthen connections between patients and their communities.

General Responsibilities

Health and safety/Risk Management

The post holder will be trained in and expected to use the personal security systems available within the practice

To identify any risks involved in their work activities and undertake them in a way that manages the risks

The post holder must comply at all times with the practices health and safety policies, in particular by following agreed safe working procedures and reporting clinical incidents using Significant Event Reporting system

To use computers safely and appropriately

1. Information Governance

The practice is registered under the Data Protection Act 1984. The post holder will comply with the Data Protection Act and the Access To Health Records Act, the General Data Protection Regulations 2018 and the practice policies regarding information governance at all times. You must not at any time use the personal data held by the practice for a purpose not described in the register entry or disclose such data to a third party. If you are in any doubt regarding what you should or should not do in connection with the Data Protection Act, then you must contact your line Manager.

2. Confidentiality

All dealings within the practice remain strictly confidential and the post holder would be expected to maintain this confidentiality at all times. You will have access to confidential information relating to practice business and to individuals. You are required to exercise due consideration in a way you use such information when carrying out your duties. Should you have any doubts regarding the use of information in carrying out your duties, you should seek advice from your line manager.

3. Equality and diversity

The post holder must cooperate with all policies and procedure designed to ensure equality of employment and treatment in line with the Practice Equal Opportunities Policy. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation or religion.

Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity.

Support people who need assistance in exercising their rights.

Monitor and evaluate adhere to local chaperoning policies.

About us

About Island City Network

Island City Network is a friendly, innovative, and forward-thinking healthcare organisation based in Portsmouth. We are committed to providing high-quality patient care and embracing new ways of working to meet the changing needs of General Practice.

Island City Network includes Island City Practice and Derby Road Group Practice, serving approximately 53,876 patients across the city.

We have a diverse multidisciplinary team working together to support our patients, including:

• 4 Social Prescribing Link Workers
• 6 Care Coordinators
• 4 Pharmacy Technicians
• 4 Clinical Pharmacists
• 1 Digital Transformation Lead
• 2 Mental Health Facilitator
• 1 Practice Nurse
• 1 Occupational Therapist
• 5 Paramedics
• 3 Physiotherapists

Together, we work to improve the health and wellbeing of our patients and provide high-quality, accessible healthcare services to our local community.