PCN Care CoordinatorNHS

Job summary

An exciting opportunity has arisen to recruit an additional Care Coordinator within the South Peterborough Primary Care Network (SPPCN). This role will play a critical function in supporting the PCN to successfully implement a high-profile project focused on improving patient care and outcomes. We are seeking dedicated individuals to join our team and provide exceptional care coordination services to our patients. As a Care Coordinator, you will work closely with GPs and other primary care professionals to identify and manage a caseload of patients, ensuring their needs are met and appropriate support is provided.

Please find below a link for further information on the Care Coordinator role: https://www.youtube.com/watch?v=l-2-UJTAPNI

Please note that we are unable to offer visa sponsorship for this position. Applicants will be required to demonstrate their right to work in the UK at interview.

Please note this is a role offering 30 hours per week and the salary offered is the pro rata'd amount.

Main duties of the job

• Proactively identify and work with a cohort of people to support their personalised care requirements, ensuring an understanding of what matters to them when developing their personalised care and support plans in line with PCSP best practices;
• Coordinating patient healthcare by working closely with the patient and their clinician to ensure they receive the most suitable care and are directed to appropriate services;
• Assisting patients in managing their needs, answering queries, and supporting them in making appointments;
• Supporting patients in accessing education, training, employment opportunities, and appropriate benefits;
• Promoting shared decision-making and providing decision support tools to help patients be better prepared for conversations with healthcare professionals;
• Providing patients with high-quality information to facilitate informed choices about their care;
• Assisting eligible individuals in accessing personal health budgets, when appropriate;
• Supporting the coordination and delivery of Multi-Discipline Teams within PCNs;
• Managing referrals received through the NHS App and directing them to the appropriate clinician or professional group.

Job description

Care coordinators provide extra time, capacity, and expertise to support patients in preparing for or in following-up clinical conversations they have with primary care professionals. They will work closely with the GPs and other primary care professionals within the PCN to better identify and manage a caseload of selected patients making sure that appropriate support is made available to them and their carers and ensuring that their changing needs are addressed. They focus delivery of the comprehensive model to reflect local priorities, health inequalities or population health management risk stratification, this will include support digital referral management, for example from the NHS App.

About us

South Peterborough PCN is a large, forward-thinking Primary Care Network compromising 4 practices across north Cambridgeshire and Peterborough. We recognise the value that this role can bring to our practices and our patients, and we look forward to growing our PCN team. Our aim is to provide exemplary patient care; finding innovative solutions in general practice to deliver the best care we can to our patients.

South Peterborough PCN consists of 4 practices Lakeside Yaxley, Lakeside New Queen Street, Old Fletton Surgery and Wansford Surgery.

For more information on primarycare networks please visit https://www.england.nhs.uk/primary-care/primary-care-networks/