Cancer Care CoordinatorNHS

Job summary

We are seeking a compassionate and motivated Cancer Care Coordinator to join the friendly and supportive team at Coastal Fareham & Gosport PCN.

Working across three GP practices, you will support patients following a new cancer diagnosis, acting as a dedicated point of contact. You will help patients and their families access information, navigate healthcare services, and connect with the support available to them, ensuring they feel informed, supported and heard.

This role is ideal for someone with a clinical background who is looking to step away from direct patient care while continuing to make a meaningful difference. You will use your knowledge, empathy and communication skills to support and improve the experience of patients at a pivotal time in their lives.

We are looking for someone who is:

• Compassionate and patient-focused.
• An excellent communicator.
• Organised and able to manage a varied workload.
• Proactive and motivated.
• Able to build positive relationships with patients and professionals.
• A flexible team player.

In return, you will join a welcoming multidisciplinary team committed to delivering high-quality care and improving patient experience within our local community.

If you are looking for a rewarding role where you can support patients when they need it most, we would love to hear from you.

Working pattern: 22.5 hours per week across 3 days (practice-based)

Interviews: Week commencing 23 November 2026

Main duties of the job

Care Coordinators play an important role within Primary Care Networks (PCNs), working proactively to identify and support individuals - including the frail/elderly, early diagnosis of cancer and end of life care. In this role you will coordinate and navigate across a range of health and social care services, ensuring patients receive a seamless and person-centred approach.

You will work closely with the wider PCN team and contribute to the implementation and delivery of the NHS England Early Cancer Diagnosis Designated Enhanced Service.

You will ensure that patients affected by cancer are provided with timely information, appropriate onward referrals, and support tailored to their individual needs.

The role also involves supporting practices across the PCN to enhance the quality of their cancer-related services, including improving the uptake of national cancer screening programmes.

You will support MDT meetings and manage a caseload of patients identified through these discussions, collaborating with the Cancer Clinical Lead and Clinical Care Coordinator.

This is a pivotal position within the PCN, essential to strengthening multidisciplinary ways of working and ensuring coordinated, compassionate care for patients living with cancer.

Job description

To assist the Primary Care Network (PCN) in delivering improvements to the services we provide our patients in relation to the following aspects of patient care - Participation in national cancer screening programmes.

Ensuring robust and supportive referral practices are in place for patients suspected of having cancer; including use of guidelines, professional development, and safety netting of those referred.

In support of collaborative working the post holder will form productive and supportive relationships with practice staff who have the skills, knowledge and remit to contribute to this work. e.g., GP practice non clinical cancer champions, social prescribers, pharmacists, secretaries etc.

The post holder will assist the PCN constituent practices to evaluate their screening uptake and engage hard to reach populations and to reduce health inequalities. This will include working alongside practices to enhance processes to track and follow-up screening non-responders.

Take forward proactive monitoring and tracking of patients suspected or confirmed of having a cancer diagnosis ensuring that their journey is processed in a timely and efficient manner, in line with Cancer Waiting Time Targets.

Provide advice and support to practices on cancer audit/referral review of cancer diagnoses. To work with practices to collate the learning from case reviews to identify any trends or learning.

Develop with core staff across the PCN consistent safety netting approaches/systems to monitoring patients who have been referred urgently with suspected cancer or for further investigations to exclude the possibility of cancer.

Provide the PCN with support to host peer-to-peer learning events that look at data and trends in diagnosis and screening across a Network. Including appropriate contributors from other organisations.

Source appropriate resources, training, system examples from appropriate organization such as the Cancer Alliance, Cancer Research UK, Macmillan, and local authority partners.

Be a point of contact for PCN member Practices to develop and implement their cancer screening improvement action plans.

Create a Library of PCN data packs and other resources to support the delivery of information to patients in a wide variety of formats to meet the needs of all patient groups, including those with Learning Disabilities, and people for whom English is not a first language.

Review practice coding for report building and templates to ensure consistency across the PCN and accuracy of data. Identify coding anomalies and liaise with Ardens (template and reports used by all member practices).

Provide administrative support for project evaluation and feedback.

About us

Coastal Fareham and Gosport Primary Care Network was formed in 2019, bringing together three established independent practices:

• Brook Lane Surgery
• Lockswood Surgery
• Stubbington Medical Practice

With a patient population of approximately 39,000 we serve a largely suburban area between Portsmouth and Southampton. We are equidistant from Queen Alexandra Hospital and Southampton General Hospital, allowing us to collaborate with major local healthcare providers.

Our mission is the practices within the PCN will work collaboratively, whilst maintaining their independence, to provide additional services for all our patients. We aim to empower patients to improve their own health and wellbeing.