Medical & Admin SecretaryNHS

Job summary

St Johns Medical Centre is seeking a highly motivated and well-organised Medical & Admin Secretary to join our team on a part-time, fixed-term basis.

The position is for 24 hours per week, with the possibility of additional hours to provide cover for staff shortages. The role is available for an immediate start and will initially be offered on a 10-month fixed-term contract.

Working hours will be discussed and agreed during the interview.

The role provides a comprehensive secretarial and admin service for all clinicians working in the practice, ensuring referrals/ letters are processed in an efficient time frame.

The role will require excellent verbal and written communication skills in addition to a clear understanding of patient confidentiality. You will be required to possess a good working knowledge of IT systems.

The role provides a link between the patient, their GP and other healthcare professionals, excellent organisation skills and attention to detail are required for this role.

Main duties of the job

Processing incoming letters and sending them as workflows to the relevant clinicians.

Typing letters, reports and associated documentation as required.

Ensure referrals, letters and medical reports are typed up using the Clinicians preferred method (dictation, tasks, email)

Liaise with external agencies (incl: hospitals/ community services/ Health Visitors) to ensure referrals are processed in a timely manner

Ensuring patient/ clinician enquiries are dealt with professionally and effectively to ensure highest levels of patient care at all times.

Process referrals using the electronic referral System

Ensuring requests for information are processed in a timely manner (incl Insurance Letters, SARS, /DVLA forms, Police letters and Firearm Certificates)

Taking of meeting minutes and ensuring they are circulated to all participants of meetings (incl staff, Safeguarding and PPG meetings)

Assisting with updating telephone, chaperone lists and other Practice documentation as required.

Assist with the running of the community surgical scheme which includes: booking appointments for patients, processing referrals for other practices and producing clinic folders.

Attending and preparing safeguarding meetings.

Processing patient deduction from the GP practice list in accordance with NHS guidelines, ensuring accurate record-keeping and timely updates to patient registration records.

Job description

Main duties of the job:

Processing incoming letters and sending them as workflows to the relevant clinicians.

Typing letters, reports and associated documentation as required.

Ensure referrals, letters and medical reports are typed up using the Clinicians preferred method (dictation, tasks, email)

Liaise with external agencies (incl: hospitals/ community services/ Health Visitors) to ensure referrals are processed in a timely manner

Ensuring patient/ clinician enquiries are dealt with professionally and effectively to ensure highest levels of patient care at all times.

Process referrals using the electronic referral System

Ensuring requests for information are processed in a timely manner (incl Insurance Letters, SARS, /DVLA forms, Police letters and Firearm Certificates)

Taking of meeting minutes and ensuring they are circulated to all participants of meetings (incl staff, Safeguarding and CCG meetings)

Assisting with updating telephone, chaperone lists and other Practice documentation as required.

Assist with the running of the community surgical scheme which includes: booking appointments for patients, processing referrals for other practices and producing clinic folders.

Attending and preparing safeguarding meetings.

Processing patient deduction from the GP practice list in accordance with NHS guidelines, ensuring accurate record-keeping and timely updates to patient registration records.

About us

We are a GP practice with a patient population of approximately 13,500. We have a supportive team culture, good work life balance, attractive location in the centre of town with free car parking for staff.

This role is working within a small admin team who are extremely friendly and helpful offering good administrative support.