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York Customer Service & Admin

Administrator - Clinical Coding and Data Quality TeamNHS

York, YO24 3WX Permanent £13.11
Posted 21 October 2026 Closing date 21 November 2026
Checked 2 days ago · still listed on NHS Jobs Closes in 27 days · 21 Nov 2026
York Rail Station (1.6 miles, direct) Pickering (North Yorkshire Moors Railway) (25.0 miles, direct) Wetherby Bus Station (10.6 miles, direct)

Job summary

Do you want to work in the beautiful and historic city of York, against the backdrop of York Minster and the City Walls with the stunning Yorkshire Dales countryside on your doorstep?

Then Priory Medical Group is the place for you!

Main duties of the job

  • Ensure all administrative / coding duties are carried out efficiently and effectively whilst always having the patient at the forefront of everything you do, enabling our GPs to always deliver the best patient care.
  • Ensuring new / existing patients' paper & electronic records are summarised / coded accurately and efficiently in line with in-house KPIs, customer SLAs and appropriate SOPs / guidelines.
  • Ensure you understand all aspects of your role and adhere to the teams SOP.

Please note this is an office-based role and we are looking for 37.5 hours per week with the working pattern of Monday to Friday 8:30am to 4:30pm.

Job description

You will be required to:

  • Maintain a high standard of accuracy and attention to detail to meet the needs of the role.
  • Process all areas of your work efficiently and effectively.
  • Always have an enquiring mind whilst keeping ahead of any process change / improvements.
  • Treat all aspects of your role with the highest level of confidentiality.

Main duties of the role:

  • Ensure all administrative / coding duties are carried out efficiently and effectively whilst always having the patient at the forefront of everything you do, enabling our GPs to always deliver the best patient care.
  • Ensuring new / existing patients' paper & electronic records are summarised / coded accurately and efficiently in line with in-house KPIs, customer SLAs and appropriate SOPs / guidelines.
  • Ensure you understand all aspects of your role and adhere to the teams SOP.

About us

At Priory Medical Group we pride ourselves in providing outstanding care to both our patients and our staff, through benefits, health and wellbeing initiatives and always ensure our team members assist in the implementation of any new processes / procedures that has an impact on the work they do.

Here at PMG, we value the wellbeing and health of our staff and as a result we offer various resources to support the mental health of our employees. As part of the PMG team, you will have access to free confidential counselling and extensive wellbeing resources accessible through the NHS.

We are also a Disability Confident Committed Employer and actively encourage applicants with a disability and/or long-term health condition to apply for our job vacancies. We already support a number of existing employees who have a disability and/or a long-term health condition, so that they are able to stay in work.

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