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Birmingham Customer Service & Admin

Band 3 Pharmacy AdministratorNHS

Birmingham, B15 2TH Permanent £25,760 to £27,476
Posted 20 October 2026 Closing date 25 October 2026
Checked 14 hours ago · still listed on NHS Jobs Closes in 2 days · 25 Oct 2026
University Rail Station (0.2 miles, direct) Edgbaston Village (West Midlands Metro) (1.4 miles, direct) Birmingham Coach Station (2.6 miles, direct)

Job summary

An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Pharmacy team at Queen Elizabeth Hospital Birmingham as a Pharmacy Administrator.

We are seeking someone with strong interpersonal skills, the ability to organise and manage tasks within defined timeframes, and the capability to work both independently and as part of a team. The ideal candidate will be highly proficient in Microsoft Office, including Word and Excel, and will demonstrate excellent communication skills. Attention to detail is crucial, and the successful applicant must be resourceful, able to prioritise their workload and handle a busy office environment with regular interruptions.

Duties will include providing administrative support to staff and line managers, while maintaining strict confidentiality at all times.

This is an excellent opportunity for a candidate who can maintain productivity in a dynamic setting while managing multiple tasks efficiently.

Please see the attached job description for further information including the essential and desirable criteria for the role.

For further information, please contact Pat Molloy on 0121 371 8729 or [email protected]

Main duties of the job

  • Provide administrative support to line managers.
  • Undertake typing tasks, including audio transcription and copy typing of various documents (e.g. letters, emails, reports, spreadsheets).
  • Support departmental meetings, including preparing agendas, taking minutes, and circulating them.
  • Manage incoming mail, prioritising and redirecting as necessary.
  • Assist with the onboarding of new colleagues as directed by the Line Manager.
  • Support the introduction of new technology and working practices.
  • Photocopy, scan, and file documents while maintaining confidentiality and ensuring easy retrieval.
  • Handle invoices and chase procurement orders.
  • Use Microsoft Office (Outlook, Word, PowerPoint, Excel, Access) to produce correspondence, presentations, and reports.
  • Carry out additional administrative duties including photocopying, ordering stationery, and managing office equipment repairs.
  • Record and monitor staff absence calls ensuring to liaise with the respective line managers and provide appropriate information.
  • Provide cover for the Administration Team during annual leave or sickness absence.

This is not an exhaustive list of roles and responsivities. Please see the attached job description for further information.

Job description

Please note for a specific detailed job description for this vacancy please see attached job description

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

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