Medical SecretaryNHS

Job summary

Stonyhill Medical Practice is located in the South Shore area of Blackpool.

Modern purpose built premises with on site parking.

Looking to recruit a Medical Secretary upto full time hours.

Main duties of the job

The ideal candidate will provide a comprehensive, confidential, and efficient secretarial and administrative service to the GPs and wider clinical team, ensuring the smooth processing of clinical correspondence, referrals, and patient-related documentation while maintaining high standards of patient care and confidentiality.

Job description

Main Duties and Responsibilities

Clinical Administration

• Manage and process incoming and outgoing clinical correspondence.
• Type, proofread, and distribute letters, reports, and medical documents.
• Process referrals to secondary care services, including urgent and routine referrals.
• Monitor referral pathways and ensure appropriate follow-up where required.
• Assist clinicians with administrative tasks related to patient care.

Medical Records Management

• Maintain accurate and up-to-date electronic patient records.
• Ensure all records are handled in accordance with GDPR and NHS confidentiality standards.
• Process requests for access to medical records and insurance reports in line with practice procedures.

Communication

• Liaise with hospitals, community services, and other healthcare professionals regarding patient care.
• Communicate professionally with patients, carers, and external organisations.
• Respond to telephone calls, emails, and queries appropriately and efficiently.

Referral Management

• Prepare and submit referrals using the NHS e-Referral Service (e-RS).
• Use the ERS booking system to book, manage, and track patient referrals and appointments.
• Track referrals and investigate any delays or rejected referrals.

Ensure urgent referrals are actioned promptly in accordance with practice protocols

Administrative Support

• Provide secretarial support to GPs and other clinicians.
• Maintain filing systems and administrative databases.
• Support practice projects and audits when requested.

About us

Stonyhill Medical Practice is a 6 Partner practice + 2 Salaried GPs

With full supporting primary care health care team comprising of highly qualified and long serving staff members.

12500 patients