Medical Receptionist, Gilbertfield Medical CentreGP Practice

We are looking to recruit 2 Medical Receptionists, part time and 20 hours per week. This is a permanent contract.

Either 2.5 days or all mornings or afternoons.

At the first point of contact for patients, you will provide a welcoming, efficient and professional reception and administrative service.

Patient Reception: Greet patients and visitors warmly at the front desk and manage face-to-face and telephone enquiries in a polite, confidential manner.

Appointment scheduling: Book, cancel and re-schedule patient appointments.

Signposting: Assess general patient needs and direct them to the most appropriate healthcare professional or service.

Admin support: Handle incoming/outgoing mail, scan clinical documents, file records and process repeat prescription request accurately.

Confidentiality: Maintain strict patient confidentiality and adhere to NHS Scotland data protection and GDPR guideline at all time.

Essential Skills: Strong communication and interpersonal skills with a confident, calm telephone manner.
Good computer literacy and keyboard skills.
Ability to work accurately under pressure in a fast paced environment.
High level of reliability, flexibility and discretion.

Desirable skills:
Previous experience working in a GP practice, NHS or customer service.
Familiarity with NHS Scotland primary care settings.
We are an EMIS/Docman practice.

If interested in applying for this post, please submit a covering letter & CV  to the Practice Managers email address below

Mrs Julie Shaw
Gilbertfield Medical Centre
67 Gilbertfield Street
Glasgow
G33 3TU

[email protected]
0141 774 5987