ReceptionistNHS

Job summary

We are currently looking for an enthusiastic individual with excellent communication skills to join our friendly Reception team.

The main purpose of a Receptionist at Lister House Surgery is to greet patients and visitors in an effective and courteous manner and to provide an efficient and polite telephone enquiry service.

The post holder will proactively communicate information between relevant patients, doctors, and professionals.

Main duties of the job

• To deliver a quality service, dealing directly with patients, relatives, and carers either face to face or via telephone.
• Reception responsibilities include general enquiries, booking and cancelling of appointments, making sure patient details are up to date and correct, copying and scanning of documents in a timely and accurate manner.
• Efficiently deal with patients and clinicians requests in line with practice policy.
• Assist patients in the completion of our total triage form ensuring relevant information is relayed clearly.

Job description

Please view the attached Job Description and Person Specification for full details regarding this post.

About us

We are friendly GP practice with over 70 years of history, led by a stable, forward-thinking Partnership that is ready to embrace the new look of Primary Care.

We have four site and over 46,000 patients across the city of Derby.

We seek someone who is keen to become a part of a growing and supportive team and is looking to work in an ambitious practice.

In return, Lister House Surgery will offer you the following benefits:

• Generous holiday entitlement
• NHS Pensions Scheme
• Access to variety of NHS discounts
• Employee EAP well-being support
• Employee discounts